Bristol & West Mortgages

Service Standards

Over the past two years we have totally re-engineered the way we do business to ensure that we offer our intermediaries a consistent and reliable service. This in turn allows you to provide your own clients with exceptional service.

Click here to view today's service update.

June performance

100

95.8

96.15

Our average service card score out of 10 for the last six months:

Feb

8.8

Mar

8.8

Apr

8.7

May

9.2

Jun

9.1

Jul

9.1

"The first time I have used Bristol & West Mortgages. Very impressed. Very efficient."

"Bristol & West Mortgages are by far the most efficient lender at the moment, providing excellent service and competitive products, along with speed of completion."

"I am very impressed by your speed, services, underwriters & also your on-line system."

"Bristol & West Mortgages remain efficient throughout difficult times."

To speak with a Bristol & West Mortgages representative, please call 0117 9437755

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Bristol & West and Bristol & West Mortgages are trading names of the Governor and Company of the Bank of Ireland which is authorised by the Irish Financial Regulator and the Financial Services Authority; regulated by the Financial Services Authority for the conduct of UK business.

The address for services is: One Temple back East, Temple Quay, Bristol BS1 6DX. Telephone: (0117) 979 2222. Fax: (0117) 929 3787. Website: www.bristolandwest4brokers.co.uk

The Governor and Company of the Bank of Ireland is incorporated in the Republic of Ireland with limited liability and registered in England and Wales with branch number BR000459. VAT No. GB168 1961 35

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